Book Now + Policies + FAQ
***BEFORE SPA BOOKING!
As a curtesy and policy, at least a 24 hour notice, via email or text if it is 24 hours or less, is required to see if I can accommodate your request.
I do my absolute best to be incredibly flexible with my wonderful clients! Because I am a by appointment only business and book about one month in advance, I am not at my spa during the day if I don’t have booked clients at my spa. It is much appreciated to give enough notice to see if I can accommodate, as I am usually not in the area and am working one of my other businesses! 🙂
*So let’s work together and plan ahead!
I appreciate you & look forward to pampering you! 🙂
The above appointment booking is for SPA SERVICES!
For all wedding inquiries, please go to the CONTACT tab so I can learn more about your big day!
ARRIVAL AND PARKING
Park by MOR Cafe and Bakery in the parking lot, Just past the distillery. The entrance door is next to the 2018 address sign. The door is always open!
Please text Me when you arrive and I will meet you downstairs in the front door, unless otherwise advised! If you are 15 minuets early, please know I may not be ready for you! If the coffee shop is open, you’re welcome to hang out there!
There is a restroom on the first floor once you walk into the doors, on the right next to the mail area. It’s an unmarked grey door.
Please do not come upstairs, unless otherwise advised, as I may still be with a client. 🙂
Please be advised that you will take your shoes off once you enter, to keep the Spa sanitary!
CHANGING YOUR APPOINTMENT
A minimum of 24 hrs is required to reschedule or cancel a booked appt without penalty. This is also as a curtesy to Melody. Being a by appt only spa, if a short notice is given, it negatively affects her business and livelihood. Your thoughtfulness is appreciated!
If you know you will be more than 5 minutes late, please text or call before scheduled appointment time. If you arrive 15 minutes after your scheduled appt time without a notice ahead of scheduled appt time, there will be a late charge of $25. If Melody cannot accommodate the late arrival due to another appt after you, there will be a forfeit of the appt and a reschedule at that time in order to prevent the charge of the scheduled service.
Gratuity is not added to any services.
Cash, check, and Venmo are preferred. Cards are accepted through Square.
CANCELLATION + NO SHOW
If you cancel within 24 hours of your appt, you will be charged 50% of your service as a cancellation fee. If you cancel the day of your appointment, you will be charged 100%.
Because Melody Sopa Artistry is in a private studio, not a busy salon environment, only the individual receiving the scheduled service is able to be in the treatment room. If you need to bring a guest, please inform Melody beforehand. They are welcome to relax in the waiting area or elsewhere.
SICKNESS OR FAMILY EMERGENCY
For your safety, staff and other clients, if you or another person in your household has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment. More than 48 hours is preferred. If it is assumed you are currently sick, your appt may be cut short or cancelled and rescheduled for when you are healthy again.
***You will be responsible for payment your appointment if you are sent home sick.